Privacy Policy

Last updated: January 22, 2026

1. Introduction

Paylaxvero is committed to protecting the privacy and security of our users' personal data. This Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) of Mexico.

By using our website, you accept the practices described in this policy. We recommend reading this document carefully.

2. Data Controller

Legal Name: Paylaxvero
Address: Niza, C. Juárez 46-Piso 6, Azcapotzalco, 02090 Mexico City, CDMX
Phone: +52 55 3996 1626
Email: privacy@paylaxvero.com

3. Personal Data Collected

We collect the following types of personal data when you use our website:

  • Identification data: Full name
  • Contact data: Email address, phone number
  • Communication data: Messages sent through the contact form
  • Technical data: IP address, browser type, operating system, pages visited, time spent
  • Cookie data: Information collected through cookies and similar technologies

4. Processing Purposes

Personal data collected is used for the following purposes:

Primary Purposes (necessary for service):

  • Respond to inquiries and information requests
  • Provide information about additional income opportunities
  • Improve user experience on the website
  • Comply with legal and regulatory obligations

Secondary Purposes (require express consent):

  • Sending newsletters and updates
  • Statistical analysis and service improvement
  • Content personalization

You may object to the processing of your data for secondary purposes at any time by contacting privacy@paylaxvero.com

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for commercial purposes. We may share information only in the following circumstances:

  • Service providers: Companies that help us operate the website (hosting, analytics, communications)
  • Legal compliance: When required by law or competent authorities
  • Rights protection: To protect our rights, property, or safety

All third parties processing data on our behalf are contractually obligated to maintain information confidentiality and security.

6. ARCO Rights

In accordance with LFPDPPP, you have the right to:

  • Access: Know what personal data we have about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Cancellation: Request deletion of your personal data
  • Opposition: Object to the processing of your data for specific purposes

To exercise these rights, send a request to privacy@paylaxvero.com including:

  • Full name and email address
  • Clear description of the right you wish to exercise
  • Documents proving your identity

We will respond to your request within the 20 business days established by law.

7. Data Security

We implement technical, administrative, and physical security measures to protect your personal data against unauthorized access, loss, alteration, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Restricted access to personal data
  • Regular monitoring of security systems
  • Staff training in data protection

8. Data Retention

We retain your personal data only for the time necessary to fulfill the purposes described in this policy, unless law requires or permits a longer retention period. Criteria for determining retention periods include:

  • Duration of relationship with user
  • Legal retention obligations
  • Need for data in dispute resolution

9. Cookies and Similar Technologies

We use cookies and similar technologies to improve website functionality and analyze usage. For more information, see our Cookie Policy.

10. International Transfers

Some of our service providers may be located outside Mexico. In such cases, we ensure adequate safeguards exist to protect your personal data in accordance with Mexican legislation.

11. Minors

Our website is not directed at individuals under 18 years of age. We do not intentionally collect personal data from minors. If we discover we have collected data from a minor without parental consent, we will delete such information immediately.

12. Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Substantial changes will be communicated through the website at least 10 days in advance. The last update date is indicated at the beginning of this document.

13. Contact

For any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: privacy@paylaxvero.com
Phone: +52 55 3996 1626
Address: Niza, C. Juárez 46-Piso 6, Azcapotzalco, 02090 Mexico City, CDMX

14. Data Protection Authority

If you believe your data protection rights have been violated, you may file a complaint with the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI):

Website: www.inai.org.mx
Phone: 800 835 4324

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